Return and / or Exchange (Large Packages)
$10.65 $12.99
This is for return and replace service for items.
A prepaid return USPS label will be email to you after purchasing this service. Simply drop in the USPS box outside your local office or hand to the clerk at the counter.
To Exchange,
Please purchase 2 of these at once.
If purchasing with exchange,
Your exchange will be shipped back to you if replacement is available.
Replacement usually take 7 business day but up to 14 days in rare cases.
Please contact us if any question.
Note:
We reserve the right to cancel return request.
Digital downloads
File delivery
Your files will be available to download once payment is confirmed.
Payment Options
Returns & Exchanges
I gladly accept returns and exchanges
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Frequently Asked Questions
Wholesale availability
Please contact us. We do provide large order discount and that's case by case basis. We will create a custom order for you with your discounted and agreed prices. Priority shipping is Free of charge on us.
Gift wrapping and packaging
We will try out best to help you however shipping time will increase.
Sizing details
When in doubt, please email us.
International Shipping
All international shipping is shipped at the customer's risk. Due to limited ability, we don't guarantee on time delivery for international purchases. Refund will only for product not received and shipping fee WON'T be refunded as long as they are received by the shipping courier. Return for international order is buyer's responsibility.